Testimonials
Thank you John, Lee and Lauren. You are the most down to earth, honest and reliable real estate team! I am so grateful for the effort and determination you put into selling our property. To everyone contemplating a real estate agency i strongly reccomend Buckley and Holland. They have recently sold our home and each week it was on the market we were fully informed about the progress and the team worked so hard so that we had a quick sale. Thanks again guys you are all amazing.
John Buckley
I wanted to thank you all, particularly John, for working so hard to sell our unit. It was a great weight off my shoulders considering the trying circumstances. I am glad we chose Buckley and Holland Property Sales as our agent. The next time we need a real estate agent we will certainly be asking you!
Lee Buckley
Hi Lee,
Thank you so very much for all your help with the purchasing of our unit.
The extra time and effort you put in to get Strata Management to allow our two dogs into the complex is thoroughly appreciated.
We are still amazed you were able to set this precedent.
It is refreshing to come across a company that values customer service as highly as the team at Buckley and Holland Property Sales.
It has been a sheer pleasure.
Kindest Regards,
Brendan Shepherd and Leanne Hanna
John Buckley
Thank you very much to John and the team of Buckley and Holland Property sales. My husband and I recently sold our property and we were extremely happy with the service we received. We would have no hesitation at all recommending them as an agent.
Lee Buckley
As an owner, I was very happy with the discreet way that Lee handled the sale of my property. I appreciate that the sale was completed quickly and without any stress.
Lee Buckley
Thanks again to you and your staff for all of your hard work leading to a successful outcome.
My partner and I purchased a property through agent Michael Barrington-Smith of Buckley & Holland Property sales and were extremely pleased with the level of service we received through the whole process.
Michael put in a lot of hard work ensuring we found our perfect home.
We would have no hesitation whatsoever in recommending Buckley & Holland Property Sales to anyone. They are professional, understanding and willing to put in the time to ensure all parties are happy. We would definitely purchase or sell through Buckley & Holland Property Sales again.
Lee Buckley
Hi Lee,
...we were very happy with your service. You did your utmost to ensure all my questions were answered and to accommodate me when I needed to view the house a second and even a third time. You were always cheerful, even after hours when you must have been dying to get home and put your feet up!
With best wishes,
John Buckley
Mr Neil Jenman
Good evening Neil,
Christina and I have been long-time supporters of yours; ever since we purchased a property in Pakenham VIC (2002) and then attended a seminar at which you spoke several weeks later. I recall sitting in the crowd and seeing the name of the agents to be wary of flash up on the screen and thinking – we’ve been duped. All was not lost and your team at Real Estate Monitors provided us with a second opinion on the property sale and we avoided paying some of the additional costs. Ever since then we have only dealt with ‘Jenman Approved’ Real Estate Agents - which brings me to the point of this e-mail.
Over the past two years, we have been forced into selling three of our properties –one in Ipswich QLD and two in Jerrabomberra, NSW (down near Canberra) - in order to fund an unrelated legal battle. As a starting point we contacted the Real Estate Monitors to source a ‘Jenman Approved’ Real Estate Agent in the area. For the NSW properties we were recommended Buckley and Holland Property Sales in Queanbeyan NSW.
Initially we were impressed that John Buckley took the time to travel to Sydney to meet with us personally and step though what he could offer and assure us that he had our best interests at heart. Whilst the sale of the first property sold for under what we had hoped for, due to some timeframe pressures on our side and a drop in the market conditions, we were not disappointed with the service and professionalism of Buckley & Holland as Real Estate Agents.
When it came time to sell the second property, we naturally contacted John Buckley to handle the sale again. Once again he took the time to travel to Sydney to meet with us again and introduce to us his new ‘trainee’, Michael. This time round we had a challenge for John. We had only contacted John in early October to let him know we needed to place the property on the market, but to add to the pressure we needed settlement to occur no later than 28 Jan 2011. In essence we were still after the best price possible, however the overriding factor was achieving settlement by the 28 Jan 2011 – no if’s or butts. Without this added pressure John estimated that the property was reasonably worth $620,000, however, it was also a Defence Housing Australia home with a 7 year lease remaining. John went straight to work testing the market and the first offer we were made was $520,000, which we were happy to accept if the condition of achieving settlement by the 28 Jan 2011 would be met. John took an immense interest in our sale and made it quite clear to any prospective buyers that we needed a deposit and signed unconditional contract before we would take the property of the market and not accept any further offers. He contacted several more prospective clients and accountants to keep working the market. This was at a time when several of the other buyers were stuffing around and started wanting to change the terms of settlement. He eventually found the right buyer on the 16 Dec who walked in with a $55,000 deposit and signed a contract for $550,000 without any hesitations regarding our conditions of sale. So an unconditional contract was achieved on the 23 Dec 2010, with settlement to occur on the 28 Jan 2011. With the tight timeframes and access to the property being limited leading up to the Christmas period; John Buckley had even organized and paid for a Building & Pest inspection for prospective buyers. Even after the contract was signed, John and Michael continued to liaise with ourselves and the solicitors to ensure all was in place for settlement to occur on the 28 Jan 2011.
Whilst we were bent over a barrel in having to accept basically any offer to achieve settlement prior to the 28 Jan 2011, John Buckley and his team went to extraordinary lengths to continue to work the market and achieve the best price possible for us under the circumstances; an additional $30,000 above what we were first willing to accept. I cannot speak highly enough of John Buckley and his team at Buckley and Holland Property Sales. Not only did he genuinely have our best interests at heart, he became like a friend with whom I could trust to tell the secret that you should never tell your Real Estate Agent – we didn’t have a lowest price that we were willing to accept; we needed to achieve settlement by the 28 Jan 2011 regardless of the price. I found out later that one of the earlier interested buyers lodged a complaint with the Office of Fair Trading over what they perceived to be unfair conditions of sale, even though they were unwilling to sign a contract and put down a deposit – go figure!! I believe John has sorted all of this out now and was never in breach of any of the regulations in the first place.
I would also like to thank you for all your continued work in inspiring Real Estate Agents like Buckley & Holland to act ethically and in their clients best interests. Keep up the great work and if you ever need an honest and reliable Real Estate Agent in the ACT/NSW – ‘You’ve got Buckleys!’ – Buckley & Holland Property Sales. I could not speak highly enough of them!
Lee Buckley
Hi Lee,
Just a short note to say hi and thank you again for all your help and support with Alanbar Street.
We are very happy with the purchase and are off on our honeymoon to the Cook Islands!
Stay well and regards and thanks to John also.
Our best.
Lee Buckley
Dear Agents,
The purpose of this note, somewhat belated, is to let you know how satisfied, evedently so, I was with your sale of 34 White Avenue on my behalf.
I had no worries, nor complaints whatever, about Lee Buckleys handling of the transaction, from start to finish.
Incidently, Lee secured a sale at a price which surprised me, most pleasently.
If at any time in the future I am asked to recommend an agent in Queanbeyan I shall be pleased to nominate your firm.
Yours sincerely,
...we struggled to find a real estate agent that would take us seriously as our finance was not yet approved, we could have and probably would have bought on 3 other properties from 3 different real estates we were looking at but we were either not given the time of day, or completely stuffed around. It was probably a good thing we were as we were able to buy this lovely property on Booth Street.
From the start you were very helpful and understanding of our situation, always keeping us updated and informed, returning all our phone calls and you were also very polite and friendly, an absolute pleasure to deal with. Myself and Robbie are very happy with the service you have provided.
We are also very happy with our purchase and will be for many years to come, we look forward to dealing with you again in the future!Kindest Regards,
If anyone is thinking of buying or selling I will tell them to go with Buckley and Holland. I was very pleased with their service and happy to see them continuing to carry out their good name
Lee Buckley
Dear Lee,
Thank you so much for helping us to find our perfect first home. We have appreciated all your help & support along the way.
Best Wishes
Lee Buckley
To Lee Buckley,
Many thanks for the continuous communication & support when buying our first home. It was a pleasure to work with you & your team. Your advice & recommendations were essential.
Kind Regards
Lee Buckley
To Lee and the team.
I would like to take this opportunity to thank Lee and the team at Buckley and Holland for helping me find and purchase an investment property in the Queanbeyan area. From Lee's initial contact advising me of the property to the service from the team during the settlement process I would like to say a big thank you to you all.
Having purchased two other properties in the past number of years with other agents it was a pleasing experience to deal with a relaxed courteous and professional team on this property purchase.
Lee's experience and maturity helps as she delivers necessary info without any unnecessary sales pitch. It was such a welcome change dealing with Lee as she takes the sensible approach of letting the property sell themselves and find out what you are really after.
I would have no hesitation in buying or selling with the Buckley and Holland team again in the future,
Lee Buckley
Hi Lee,
...Thanks so much for all your hard work, really appreciate it. I think you did all the work!
John Buckley
Hi John-
I just wanted to write to say a huge THANK YOU to you and your team for selling my house!
I put my trust in you 100% and you didn't let me down.
Your team was professional and friendly, and they were always keeping me up to date every step of the way.
I would have no hesitation in recommending your company to anybody that was thinking about buying or selling a property.
Thanks again,
Lee Buckley
Hi Lee
I wish to thank Buckley & Holland for their excellent & friendly service. It has been a pleasure dealing with you. You have responded promptly & efficiently to any queries. Please accept the best wishes from myself & my wife Vandana.
Thanks & Best wishes for the future.
Regards
John Buckley
Dear John,
I want to thank you for the manner in which you and Lee handled the sale of my property. I selected you because of the sales philosophy used by your agency. It more than met my expectations. I appreciated that you kept me informed through all the steps of the sale. The sale price was an excellent result and was achieved within a short timeframe. I would be happy to recommend you to prospective vendors.
Yours sincerely,
John Buckley
Dear John,
I want to thank you for the manner in which you and Lee handled the sale of my property. I selected you because of the sales philosophy used by your agency. It more than met my expectations. I appreciated that you kept me informed through all the steps of the sale. The sale price was an excellent result and was achieved within a short timeframe. I would be happy to recommend you to prospective vendors.
John Buckley
Dear John,
Just a quick note to thank you for managing the sale of my property at May Gibbs Place in Jerrabomberra. Your honest and professional approach was excellent and I very much appreciated the efforts you and your team went to to ensure that I was kept fully informed throughout the sale.
As I explained when we first met, honesty is very important to me and I was not let down by any member of the Buckley & Holland team. I particularly enjoyed working with all of you and will have no hesitation in recommending you in the future.
Sincerely,
I was really happy with the service that Buckley & Holland Property Sales provided me and I would most definately recommend them to any of my friends.
Dear Lee & John,
Thank you so much for all your help in securing 12 Thorpe Avenue for us, we are just so delighted - thanks for all the help and direction you gave, much appreciated. It has been a pleasure to deal with an agency with such integrity and concern.
Thanks again and we look forward to collecting our keys!!!
Warm regards,
John Buckley
Dear John,
Thank you very much for your professional help and services. I am very happy and grateful for your support, the very quick sale (3 weeks) and top of the price that you could do for my small 1 bedroom unit.
I am very glad that I chose you as my real estate. I will recommend you to all my friends and relatives who will be thinking of selling their property because I know that you will do you're best to achieve the best price for them.
Thank you very much and I hope to deal with you again. Well done!
With grateful heart,
Dear John, Lee and all staff.
Thank you all so much for the professional way you went about selling my unit in Queanbeyan and the great result you achieved.
Many thanks and good wishes to you all now and in the future.
Yours sincerely,
John Buckley
To John and the team,
Thankyou for your support and service throughout the sale of our house. We look forward to dealing with you in our future property negotiations.
Thanks,
“B&H Real Estate were very helpful in securing the property of our dreams for us. Without their advice, input and support, we would have missed out on a great opportunity. I would not hesitate to recommend their professional service to anyone needing a good agent!"
Lee Buckley
"I was very pleased with the efficient, informative and honest service provided by Buckley & Holland Property Sales for my recent purchase of an apartment in Queanbeyan. The agents were available at all times for my queries and kept me fully informed of progress with the purchase, which was completed quickly and without any problems."
Lee Buckley
Buying through Buckley and Holland was an excellent experience. Lee Buckley made herself available at odd hours to suit my schedule, she helped when problems arose in the buying process- dealing with solicitors and acting as very resourceful mediator. She was helpful and was always available to answer any questions. If I ever need to my sell my house- which I love-I will definitely choose Buckley and Holland
